Contact and Arrival

Owner and Data Controller

Sagmeister Klaus
Via Krempe 1/A
39030 Valdaora (BZ)
VAT ID: IT00858290216

Bolzano Business Registry
Registration Number Nr. SGMNLS47M05M307Y

Phone: +39-0474-496535

Online Dispute Resolution: In accordance with Regulation (EU) No. 524/2013 on the resolution of consumer disputes, you can submit your matter regarding consumer issues online. Please use the platform at the following link:, to transmit your complaint to a recognized dispute resolution body.

Pursuant to Article 13 of Legislative Decree No. 196 of June 30, 2003, we inform you that our company processes the personal data of clients and suppliers, as well as of those who voluntarily communicate (by telephone, e-mail, or mail) their personal data to us, or whose data has been collected from third parties or public lists. This processing exclusively concerns personal data of a common nature and not sensitive data.

Our company, Sport Sagmeister, ensures within the regulatory provisions that the processing of personal data is carried out in respect of the rights and fundamental freedoms, as well as the dignity of the data subject, with particular reference to confidentiality, personal identity, and the right to personal data protection. Purpose of processing:
- To fulfill legal obligations, regulations, community legislation, civil and tax rules.
- To fulfill any contractual obligations towards the data subject.
- To perform activities related to the economic activity of our company, such as filling internal registers and statistics, for billing, and keeping customer/supplier accounting.
- For commercial purposes, such as sending commercial information and advertising material (by phone, fax, e-mail, or mail), marketing, and market research.
- For the protection of credits and the management of debts.
- For insurance purposes, particularly for credit insurance.
Scope of communication and dissemination:
- To Public Administrations and Authorities, where required by law.
- To credit institutions with which our company has relationships for the management of credits/debts and financial intermediation.
- To all those natural and/or legal persons, public and/or private when the communication is necessary or functional to the conduct of our activity and in the ways and for the purposes listed above.

The processed personal data are not subject to dissemination. Nature of data provision:
The provision of data is strictly necessary for the fulfillment of contractual, accounting, and tax obligations. The failure to communicate, or incorrect communication, of one of the mandatory information, may cause the impossibility of the data controller to guarantee the adequacy of the processing itself to contractual agreements for which it may not correspond to the obligations imposed by the fiscal, administrative, or labor laws.

Processing methods:
The processing may be carried out with or without the aid of electronic means and will include all the operations provided for in Article 4, paragraph 1, letter a of Legislative Decree No. 196 of June 30, 2003, and necessary for the processing in question. However, the processing will be carried out with every precautionary measure, which guarantees its security and confidentiality.

Rights of the data subject:
The Privacy Code grants data subjects the exercise of specific rights according to Articles 7, 8, 9, and 10 of Legislative Decree No. 196: In particular, they can obtain from the data controller confirmation of the existence or not of their personal data and their provision in an intelligible form; the data subject may also request to know the origin of the data, the purposes and methods of the processing as well as the logic applied in case of processing carried out with the aid of electronic instruments, the identification details of the data controller, the officers appointed and the subjects or categories of subjects to whom the personal data may be communicated or who may become aware of it; the data subject has the right to obtain updating, rectification, integration, deletion, anonymization, or blocking of data processed in violation of the law; the data subject has the right to object, in whole or in part, for legitimate reasons, to the processing of personal data concerning him/her, even if pertinent to the purpose of the collection, and without reason to the processing of personal data concerning him/her for the purpose of sending advertising materials or direct selling or for carrying out market research or commercial communication.

The services contained in this section allow the Data Controller to monitor and analyze traffic data and are used to keep track of User behavior. Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Website, compiling reports, and sharing them with other services developed by Google. This integration of Google Analytics makes your IP address anonymous. The anonymization works by shortening the IP address of Users within the borders of the member states of the European Union or in other countries adhering to the agreement on the European Economic Area. Only in exceptional cases, the IP address will be sent to Google's servers and shortened within the United States. Personal Data collected: Cookies and Usage Data. Processing location: United States – Privacy Policy – Opt Out. Subject adherent to the Privacy Shield.

Google Fonts
We use various fonts from Google Fonts by Google LLC on this website. While using Google Fonts, no cookies or other personal data are sent to the Google Fonts API. If you are logged into Google, no user data will be collected. You can read more information at and

Google Maps
We use interactive map material from Google Maps by Google LLC on this website. By using Google Maps, certain data are transmitted to Google. You can read more information at

We use embedded videos from YouTube by YouTube LLC on this website. By accessing and playing YouTube videos, data are transmitted to YouTube. If you are logged into Google, this data will be associated with your account. To prevent this, you can log out of Google. We use the enhanced privacy mode for embedded videos from YouTube, so no cookies are set to track your usage behavior. You can read more information at

Data collection and statistical evaluation are based on Article 6 of the GDPR to continuously improve our website and marketing activities. You can read more information at and Usage-based online advertising. You can block the usage-based online advertising of many providers at and

This website uses technical cookies to ensure the correct functioning of procedures and improve the experience of using online applications. This document provides information on the use of cookies and similar technologies, how they are used by the site, and how to manage them.

Cookies are small text files that the sites visited by users send to their terminals, where they are stored to be later transmitted back to the same sites on the next visit. Cookies from so-called "third parties" are set by a website different from the one the user is visiting. This is because each site can contain elements (images, maps, sounds, specific links to web pages of other domains, etc.) that reside on servers different from the one visited.

Types of Cookies
Based on the characteristics and use of cookies, several categories can be distinguished: Technical Cookies. Technical cookies are those used for the sole purpose of "carrying out the transmission of a communication over an electronic communications network, or as strictly necessary for the provider of an information society service explicitly requested by the subscriber or user to provide this service" (see Article 122, paragraph 1, of the Code). They are not used for further purposes and are normally installed directly by the owner or manager of the website. They can be divided into navigation or session cookies, which guarantee the normal navigation and enjoyment of the website; analytics cookies, assimilated to technical cookies where used directly by the site manager to collect information, in aggregate form, on the number of users and how they visit the site; functionality cookies, which allow the user to navigate based on a set of selected criteria in order to improve the service rendered to the same. The prior consent of the users is not required for the installation of such cookies, while the obligation to inform them according to Article 13 of the Code remains, which the site manager, if only using these devices, can provide in the manner deemed most appropriate.

Profiling Cookies. Profiling cookies are aimed at creating user profiles and are used to send advertising messages in line with the preferences shown by the user in the context of web browsing. Due to the particular invasiveness that such devices may have in the private sphere of users, European and Italian legislation requires that the user be adequately informed about their use and thus express their valid consent. They are referred to in Article 122 of the Code where it provides that "the storage of information in the terminal equipment of a contracting party or a user or access to information already stored is only allowed provided the contracting party or user has given their consent after being informed in the simplified manner according to Article 13, paragraph 3" (Article 122, paragraph 1, of the Code). This site does not use profiling cookies.

Third-party Cookies
Visiting this website may result in cookies from sites managed by other organizations ("third parties"). An example is the presence of "social plugins" for Facebook, Twitter, Google+, or LinkedIn, or systems for displaying embedded (integrated) multimedia content such as Youtube, Flikr. These are parts generated directly by the aforementioned sites and integrated into the web page of the hosting site visited. The presence of these plugins involves the transmission of cookies to and from all sites managed by third parties. The management of information collected by "third parties" is governed by the relevant information to which please refer. For greater transparency and convenience, the web addresses of the different information and ways to manage cookies are reported below:

- Facebook information:
- Facebook (configuration): access your account. Privacy section.
- Twitter information:
- Twitter (configuration):
- Linkedin information:
- Linkedin (configuration):
- Youtube/Google+ information:
- Youtube/Google+ (configuration):
- Pinterest information/configuration
- Flikr/Yahoo information
- Flikr/Yahoo (configuration)

Duration of Cookies
Some cookies (session cookies) remain active only until the browser is closed or the logout command is executed. Other cookies "survive" the closure of the browser and are also available in subsequent visits by the user. These cookies are called persistent and their duration is set by the server at the time of their creation. In some cases, an expiry date is set; in other cases, the duration is unlimited. **Managing Cookies** The user can decide whether to accept cookies using the settings on their browser. Note: total or partial disabling of technical cookies may impair the use of the site.

Disabling third-party cookies does not affect navigability in any way. The setting can be defined specifically for different websites and web applications. Moreover, browsers allow you to define different settings for "own" and "third-party" cookies. For example, in Firefox, through the Tools->Options->Privacy menu, you can access a control panel where you can decide whether or not to accept the different types of cookies and proceed to their removal. Documentation on how to set the cookie management rules for your browser is easily available on the internet, for example, some addresses related to the main browsers are listed below:

- Chrome:
- Firefox:
- Internet Explorer:
- Opera:
- Safari:

As the user of these Terms and Conditions, the following applies:

Sport Sagmeister Klaus
Via Krempe 1/A, I-39030 Valdaora
VAT: IT00858290216
Tel. +39-0474-496535

These General Terms and Conditions (hereinafter "GTC") apply to all contracts concluded via the website between Sport Sagmeister and the customer.

Subject of the Contract
The provider rents out the following items: electric mountain bikes, via ferrata sets, strollers, and child carriers. The exact scope of services is described in the product description on the website.

Conclusion of Contract
The presentation of goods on the website does not constitute a legally binding offer, but a non-binding online catalog. By submitting an order, the customer makes a binding offer to conclude a rental contract. The acceptance of the offer is made by confirmation of the provider by email.

Prices and Payment Conditions
The prices listed on the website, as well as the shipping costs, are final prices and include statutory sales tax. Payment is made according to the customer's choice by [payment methods, e.g., advance payment, PayPal, credit card].

Delivery and Return
The delivery of the rental items is made to the delivery address provided by the customer. The return must be made in the condition in which the items were handed over, except for normal wear and tear through intended use.

Liability and Compensation
The customer is liable for all damages to the rental items that occur during the rental period, unless the damages are due to normal wear and tear or were not caused by the customer.

Right of Withdrawal
Customers may have a right of withdrawal under certain circumstances. The conditions, deadlines, and procedures for exercising the right of withdrawal are set out separately in a cancellation policy.

Data Protection
The provider commits to comply with data protection regulations and to use the personal data of the customer only within the framework of handling the contractual relationship.

Final Provisions
Should individual provisions of these GTC be invalid or unenforceable, the validity of the remaining provisions remains unaffected. In place of the invalid or unenforceable provisions, the statutory provisions apply.